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v2.0.0 is live — known issues and status: view here
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Getting started
Start here: account setup, first transaction, basics
Is it possible to have two (or more) people who work with the same email address sign a document?2FA for shared accountsAdding fields to a document
125 articlesBrowse all What's new?
Getting started
ValidSign mobile app after the v2.0.0 update
After the v2.0.0 update, the app needs to be updated. Then log out and log in again.
Getting startedSet visibility of documents per signer Adjust visibility
Getting startedRequest an attachment from a signer
Getting startedKnown bugs/issues
Getting started2FA for shared accounts
If you use ValidSign with a shared account, the change regarding 2FA has a greater impact on you as a user. You and your colleagues must enter a 2FA code at eve
Getting startedFrequently asked questions
This page provides answers to the most frequently asked questions about the release of ValidSign v2.0.0. Can't find your question here? Please contact our suppo
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