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v2.0.0 is live — known issues and status: view here
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Getting started
Start here: account setup, first transaction, basics
Is it possible to have two (or more) people who work with the same email address sign a document?2FA for shared accountsAdding fields to a document
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Getting started
[EN] Configuratie Single Sign-On met Microsoft Entra ID (Azure AD)
Stapsgewijze handleiding voor het instellen van Single Sign-On (SSO) tussen ValidSign en Microsoft Entra ID (Azure AD) via SAML, inclusief claimconfiguratie.
Getting startedValidSign mobile app after the v2.0.0 update
After the v2.0.0 update, the app needs to be updated. Then log out and log in again.
Getting startedSet visibility of documents per signer Adjust visibility
Getting startedRequest an attachment from a signer
Getting startedKnown bugs/issues
Getting started2FA for shared accounts
If you use ValidSign with a shared account, the change regarding 2FA has a greater impact on you as a user. You and your colleagues must enter a 2FA code at eve
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