Adding a new user

As an administrator, you can invite new users to your ValidSign account. The new user will receive an invitation by email and can then complete the registration themselves. This guide walks you through the process of adding a new user step by step.

Step 1 - Go to Admin

Click on your profile icon in the top right corner. A dropdown menu will appear. Click on Admin to navigate to the admin panel.

Step 2 - Open User Management

You are now in the admin panel. In the left menu under User Management, click on User Management. You will see an overview of all existing users with their name, email address, role(s) and status.

Step 3 - Add a new user

Click the Add New User button at the top of the user list. A side panel will open on the right with the form to create a new user.

Fill in the following details:

• Email address — The email address of the new user (required)
• First name — The user's first name
• Last name — The user's last name
• Language preference — Select the preferred language for the user interface

Step 4 - Assign a role

Assign one or more roles to the new user under the Role(s) section. The available roles are:

• Admin — Full access to the admin panel and all settings
• Standard — Standard user permissions
• Sender — Can create and send transactions

Click Save to send the invitation to the specified email address.

Step 5 - Email verification (new user)

The new user will receive an invitation email with a link to complete the registration. After clicking the link, the email address must first be verified. A 6-digit verification code will be sent to the email address. Enter this code and click Verify.

Note: Also check the spam or junk email folder if the invitation does not arrive within a few minutes.

Step 6 - Complete profile (new user)

After verification, the Complete your profile form appears. The new user fills in the following details:

• First name — Pre-filled from the invitation
• Last name — Pre-filled from the invitation
• Password — Choose a strong password
• Confirm password — Enter the password again

The password must meet the following requirements:

• At least 12 characters
• Meet 4 of the following rules:
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one digit
  • At least one of the following special characters: ~ ! @ # $ % ^ & *

Click Complete registration to activate the account.

Tip: Use a strong, unique password that is not used for other services. Consider using a password manager.

Done!

The new user has been added and can now log in to ValidSign using the provided email address and password. The user's status in User Management will change to Registered.

Do you have questions or are you unable to add a user? Please contact our support team at support@validsign.eu.