ValidSign mobile app after the v2.0.0 update
After the migration to ValidSign v2.0.0, it is necessary to update the mobile app and log in again.
Steps
- Update the app to the latest version via the App Store or Google Play Store.
- Log out of the app.
- Log in again with your credentials.
FAQ
The app doesn't work after the update, what should I do?
Make sure you have the latest version of the app installed. Then log out and log in again. This is required after the migration to the new platform.
Do I need to set up 2FA in the app?
No, two-factor authentication (2FA) is temporarily not mandatory. You can enable 2FA voluntarily.
I can't log in to the app
Check that you have the latest version of the app. Try logging out and logging in again. Still not working? Contact support@validsign.eu or call +31 85 303 3676.