Once the transaction has been created, signatories will receive a signing request at their email address. If a signatory does not receive it, you will receive a so-called 'bounce' email. This is often the case if one of the signatories has an 'out of office' notification, or if the email address of the signer contains a typo.
Once the signing is complete, you will receive an email confirmation along with a link to the signed document that you can download for your records. You can of course also retrieve the signed documents from the ValidSign environment if you have an account.
Do you have questions about the optional signature? Please contact us. This can be done via support@validsign.eu or 085 303 36 76.